In addition to my teaching, research and publication responsibilities, I am intensely involved in service activities, both at the University and in the archival and allied professions. Service is a very important responsibility for every professional, as it enables the institution or organization, the profession and the discipline from which each of us expects support throughout one's career, to provide it in a sustained and competent way. Not only do we owe to our colleagues and users the kind of service we receive and continue to benefit from, but we benefit from the knowledge we acquire in the process of serving.

Internationally and nationally, this year I have served in:

  • Association of Canadian Archivists, President Elect (2016) and President (2017-2018), and Board Member-at-Large (2019-2020)
  • Steering Committee on Canada's Archives, Member (2016-2017), Co-Chair (2018-2019)
  • Library and Archives Canada, Stakeholders Forum, Member - 2016-2020
  • Pericles Project, CoP Lives of Digital Things. Research Advisor - 2015-2017
  • San Jose State University's School of Library and Information Science Center for Information Research and Innovation (CIRI), International Advisory Board. Member, 2012-present.
  • Italy National Agency for the Evaluation of Universities and Research Institutes (ANVUR), Foreign Member, 2012-present.
  • Italy's Ministry of Universities and Research, Grants Applications Reviewing Committee for Archival Science, Media and Information Technology. Member appointed by the Minister. 2009-present.
  • China's Research Center on Electronic Records, Strategic Research Adviser, 2010-present.
  • Belgian Science Policy Office, Belgian Research Action through Interdisciplinary Networks, Grants International Adjudicator, 2016
  • Social Sciences and Humanities Research Council of Canada (SSHRC), Connection Grants Adjudication Committee, member, 2016
  • American National Standard (ANS) Working Group on "Managing Electronic Messages as Records", Standards/Best Practices Application-Procedures TR, Member, 2015-2016
  • Canadian General Standards Board, Revision of National Standards of Canada CAN/CGSB-72.34-2005 Electronic Records as Documentary Evidence and CAN/CGSB-72.11-93 Microfilm and Electronic Images as Documentary Evidence. Member, 2014-2015; Chair, 2015-2017 (the CGSB 72.34-2017 Standard was issued in February)

At SLAIS, some of my service activities are:

  • Merit and PSA Committee, Member
  • Admission Committee, Member (2016), Chair (2017 - present)
  • Leadership Team, Member (2018 - present)
  • Curriculum and Program Development Committee, Member (2016), Chair (2017)
  • Reappointment and Promotion Committee, Member

At UBC, some of my service activities are:

  • Ad Hoc Senior Appointment Committee of the Faculty of Arts, Chair (2018)
  • Standing Committee for School of Journalism promotions, Member
  • UBC China Council, Member
  • UBC SPARC Office, Grants Reviewer (SSHRC Partnership, Partnership Development, and Insights grants)
  • UBC Students Chapter of the Association of Canadian Archivists, Adviser
  • UBC contact with the Academia Sinica (Taiwan)

In addition to being President of both the Society of American Archivists (SAA, 1998-99) and the Association of Canadian Archivists (ACA, 2016-18), I have carried out several service activities for both associations.

Of particular importance has been my work with their education committees, involving the writing of educational guidelines. In 1989, the Association of Canadian Archivists (ACA) published its "Guidelines for the Development of a Two-Year Curriculum for a Master of Archival Studies Programme," Archivaria 29 (1989-90): 128-141, which I drafted. The UBC MAS program's current curriculum reflects the guidelines, which still represent the Canadian standard for archival education.

Regardless of the more or less success the guidelines had with regard to implementation of programs in universities, their greatest result was the fact that increasingly Canadian employers began requiring an MAS degree or equivalent for any position dealing with any part of the records lifecycle and, when SLAIS last consulted them in January 2006, they asked for even more teaching of the theory of the record and more research in record keeping. As a result, we have changed the MAS curriculum adding to the core courses in records management, arrangement and description, and diplomatics advanced courses.

Often, service activities take a form that links them very closely to scholarship and publication. For example, I have been a reviewer of manuscripts for scholarly journals and of grant applications for granting agencies, as well as a member of granting agencies adjudication committees and internal committees (e.g. SSHRC National Data Archives Consultation Working Group), of standards committees, and of editorial boards of publishing houses and scholarly journals. With funding from ICA, InterPARES and the UAE National Archives, and the collaboration of many colleagues from around the world, I have created and continue to be the general administrator of the ICA/InterPARES/UAE Multilingual Archival Terminology (MAT) database (